Contact Us
We read every message and usually reply within one business day.
Live chat
Fastest for quick questions — no account needed.
What to contact us about
- Support: Something broken, confusing, or not working as expected.
- Billing & subscriptions: Questions about Premium, refunds, or cancelling.
- Privacy requests: Data export, correction, or account deletion — see your rights in our Privacy Policy.
- Feedback & feature requests: Genuinely welcome. Much of Famello exists because someone asked.
- Press & partnerships: Happy to talk.
Response times
We aim to reply to every message within one business day. Privacy and data requests are handled within 30 days, as required under GDPR.
About Famello
Famello is an independent family productivity app — habits, journals, and tasks in one private, ad-free space. You can read more about who we are and how we make money.